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Privacy Policy

Ball Systems, Inc. Privacy Notice

This privacy notice discloses the privacy practices for Ball Systems, Inc. and www.ballsystems.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • Information about links on our website.
  • The use of “cookies” on our website.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, “cookies” or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, technical resources available, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's device to help us identify repeat visitors to our site. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

What customer data does Ball Systems, Inc. collect?

Automatically Collected User Information

This includes but is not limited to web page requested, referring page, user IP address, internet browser used, device used, geographical location and the time and date of the request. Ball Systems, Inc. uses session cookies to collect such information.

User Submitted Information

This is information which a user submits to Ball Systems, Inc. through online forms, and other interactions with the company. It can include contact information such as name, company, physical address, email address, phone numbers and fax numbers; products of interest; questions about products and application of products.

Newsletter Contact Information

This is information which a user of the website submits to our newsletter subscription form or is provided to Ball Systems, Inc. verbally or in writing specifically for the purpose of receiving the newsletter. This can include name, company and email address.

Information from Others

In some cases, we may obtain information about you from third parties, such as marketers, distributors, and researchers.

What is the Data Used For?

Automatically Collected User Information

This information is used to provide increased site functionality, better statistical analysis of web site usage and to locate errors in the site.

User Submitted Information

This information is used to answer user questions and provide additional product information.

Newsletter Contact Information

Contact information submitted to Ball Systems, Inc. for the purpose of receiving our newsletter will be used only for the newsletter. If you wish to stop receiving our newsletter at any time you may contact us using any of the methods listed on our Contact Us page, by clicking the unsubscribe link in the newsletter, or by entering your email address on the unsubscribe form.

Information from Others

This information is used to provide additional product information.

How long is the data stored?

Automatically Collected User Information

This information may be stored indefinitely for historical analysis.

User Submitted Information

User submitted information may be stored indefinitely, unless the user requests to have the information deleted.

Newsletter Contact Information

This data will be stored as long as the newsletter is published.

Information from Others

This data may be stored indefinitely.

Who as access to the data?

We will disclose any personal information we have collected if required by law. In addition, Ball Systems, Inc. grants access to employees and/or representatives with a legitimate business purpose as described:

Automatically Collected User Information

Ball Systems, Inc. will access this data to prepare reports and analysis for internal use. Google Analytics and HubSpot will access the data to provide statistical analysis. This information is not provided to any other entity in its raw format. Statistics generated from this data may be given to third parties that provide services to Ball Systems, Inc., but such third parties may not use the information for any other purpose.

User Submitted Information

User submitted information is accessible only by employees who need the information to perform a specific job (for example, billing, customer service or sales representatives) are granted access to personally identifiable information.

Newsletter Contact Information

This information is accessed by Ball Systems, Inc. and HubSpot to produce and distribute the newsletter. Contact information provided for the purpose of receiving the newsletter will not be provided to any other entity.

Information from Others

This information is accessed by Ball Systems, Inc. and HubSpot to produce and distribute product information, answer questions and resolve issues. This information may be shared with registered Ball Systems, Inc. distributors in order to provide a user with better service.

How is the data secured?

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing, customer service or sales representatives) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Should a security breach occur, Ball Systems, Inc. will notify affected customers within 72 hours of determination of the security breach.

User Access to Personal Information

You may affect the correction and/or removal of any user submitted personal information stored by Ball Systems, Inc. by contacting info@ballsystems.com or using any of the methods listed on our Contact Us web page.

You may also configure most browsers to disable cookies to prevent automatic data collection.

Contact Information

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (317) 804-2330 or via email at info@ballsystems.com.